Our service is personal, not automated, so if you are not sure which numbers to give, provide us with all you see on the outside of the casing and we will check them for you.
Codes for AUDI factory-fitted radios require upto 24 hours to supply as they cannot be 'calculated' and must be obtained from a reliable VAG partner. It also means that the cost is a little higher than our standard price, at £14.95.
We personally acknowledge your request (NOT an auto-responder) and usually succeed in responding by email with your code within 12-24 hours.
After submitting the form, you will be forwarded to our payments page. Note that your request will not be actioned until payment is received. Our service is inexpensive but it is not free. We aim to give a good service to paying customers, with the assurance of our money-back guarantee: If we are not able to supply the factory-set code for your unit, we promise to refund you less 95p to cover our payment processing fee.
Worked first time. Thanks very much for an excellent service. I'll happily recommend you to anyone who requires the service. (Ross Kirkham - 2005 Audi A3 Sportback)
Good work thanks, all sorted. Shall remember your services! (Neil Ross - Audi A8 Symphony II BOSE stereo )
Thank you, the code was right and the radio is working now - thanks again (Melissa O'Connor - Audi TT radio)
With Audi units, the serial number we require will usually be similar to AUZ2Z3D1274107. If there are several numbers on the radio chassis and you are unsure which is the part number, serial number etc., you can list them all in the 'Additional Details' section at the bottom of the form. We manually process each customer request, so we can check the numbers for you.
Labels applied to the case of the radio may overlap the back and top, or top and side panels. Look to see if such a label is torn along the line where the panels meet and let us know if you see this. It might indicate the radio has been previously repaired and the code reset. We will still refund you if it doesn't work.
You will need to pull the radio from the dashboard to read the numbers we need from its chassis - this will be on a printed label, engraved on the metal case, or both. Extraction 'keys' (often of the type shown here) are required to remove the radio - don't be tempted to try removing the radio another way or force it as you may damage the surrounding dashboard trim. The keys make it very easy - you can find them in motoring stores or online.
This independent website provides useful guidance on how to remove car radios and sat-nav units from vehicles.